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SHIPPING & RETURNS

SHIPPING POLICY

Delivery service now is only available within Bangkok, Chon Buri (Pattaya) & Chiang Mai

Delivery Fee: THB 100

Free Delivery is provided for orders over THB 1000

We strive to deliver your order within 24 hours.

Pre-order products may take approximately 15-20 working days for delivery.

 
 
 
 
 

​​RETURN & REFUND POLICY​

 

Thank you for purchasing our products. We are committed to providing high-quality cannabis products and ensuring your satisfaction. If you are not satisfied with your purchase, please read the following Return & Refund Policy carefully.

 

1. Return & Exchange Conditions:

   - Returns or exchanges are accepted only if the product is unused, undamaged, and in its original condition within seven days of receipt.

   - Due to the nature of cannabis products, we cannot accept returns or exchanges for products that have been opened or have broken seals.

 

2. Return Procedure:

   - If you wish to return a product, please contact our customer service team within seven days of receiving the product, providing your order number, product details, and the reason for the return.

   - We will provide instructions on how to return the product to us. Please ensure proper packaging and protection of the product to prevent damage during the return process.

   - Once we receive and inspect the product, we will process your refund.

 

3. Refund Policy:

   - If your return meets the conditions for return or exchange, we will refund the amount you paid for the product, excluding applicable shipping fees.

   - Refunds are typically processed within seven business days after we receive the return.

   - The refund will be issued using the original payment method.

 

Please note that we are unable to provide return or exchange services in the following cases:

- Products that have been opened or have broken seals.

- Return or exchange requests made beyond the specified time limit.

- Shipping fees incurred that are unrelated to the original purchase.

 

If you have any questions or concerns, please contact our customer service team. We are here to assist you.

 
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